ForceWare SB6141

Hi,
please forgive me if this issue might be topic that has been discussed before. I was unsuccessful to find it.
With that being said, I'll just explain the issue.

I recently purchased a SB6141 with the latest version of ForceWare installed. The issue is, no matter how hard I try, I cannot get it online with TWC.

1. it seems like it won't read my config file. I don't even know if it should. my Haxorware modem uses config file.
2. i don't know any other way.

I'd truly appreciate anybody's help here

Thanks,