Hey All,
Happy New Year Everyone,
I've had a Docsis 3.0 modem working on charter for over a year now, with a docsis 2.0 modem as a backup, over the holidays both modems stopped working. At first it was the docsis 2.0 modem, upon connection it would connect just fine and show up as active but the pages would not load with the message "not safe, somebody might be stealing your info" and occasional redirections to spectrum activation page. Now the same things started happening with the docsis 3.0 modem. It's an arris 6141. I've had something similar a couple of months ago, changing the DNS address seemed to help and bypass that page and make the modem usable again, now it simply does not work.
Just want to see if anybody has experienced this and if there's a way around this. I would greatly appreciate any help.
TL;DR - modem connects just fine, all seems active, getting "Website not secure in chrome message, and redirects to spectrum activation page".
Thanks!
Happy New Year Everyone,
I've had a Docsis 3.0 modem working on charter for over a year now, with a docsis 2.0 modem as a backup, over the holidays both modems stopped working. At first it was the docsis 2.0 modem, upon connection it would connect just fine and show up as active but the pages would not load with the message "not safe, somebody might be stealing your info" and occasional redirections to spectrum activation page. Now the same things started happening with the docsis 3.0 modem. It's an arris 6141. I've had something similar a couple of months ago, changing the DNS address seemed to help and bypass that page and make the modem usable again, now it simply does not work.
Just want to see if anybody has experienced this and if there's a way around this. I would greatly appreciate any help.
TL;DR - modem connects just fine, all seems active, getting "Website not secure in chrome message, and redirects to spectrum activation page".
Thanks!